Terms of Service

These terms are an agreement between you and Vaastav Parikh, Surat, Gujarat, India ("we", "us"), who runs Knot So Complicated. By creating an account you agree to these terms and to our Privacy Policy. If you don't agree, please don't use the app.

What's changed on 31 October 2026: you can now delete your account in the app. See §8.

What's changed on 24 October 2026: you can now share a wedding with family. See the new §6 (sharing a wedding), §5 (your content in a shared wedding) and §8 (what deleting your account does to shared weddings).

1. Who can use the app

You must be 18 or over, and able to enter into a binding agreement under Indian law.

2. Your account

• You sign in with a one-time code sent to your email address. Keep access to that email account secure, because anyone who can read it can sign in as you.
• You're responsible for what happens in your account.
• Tell us straight away at hello@knotsocomplicated.com if you think someone else has used your account.

3. What the app does, and doesn't do

Knot So Complicated is a planning tool. It helps you list ceremonies and guests, and estimate costs from the figures you enter.

• Estimates are only estimates. They are worked out from your own inputs. They are not quotes, bills or financial advice, and actual costs may be different.
• We don't book, recommend or deal with venues, caterers or any other vendors, and we aren't responsible for them.
• The ceremony suggestions are general guidance. Customs vary between families and communities, so please rely on your own family's traditions.

4. The beta

The app is free, and is currently in beta. Features may change, break or be removed, and the service may sometimes be unavailable. We may also end the beta. If we stop running the app altogether, we'll try to give you reasonable notice.

5. Your content

• What you enter (your weddings, guests and notes) stays yours.
• You allow us to store and process it only to run the app for you, as described in the Privacy Policy.
• When you add other people's details, such as your guests', you confirm you have a fair reason to hold them and will use them only to plan your wedding.
• In a shared wedding, editors may change or delete what you entered.

6. Sharing a wedding

• The owner of a wedding (the person who created it) can invite others to it as editors or viewers.
• As the owner, you're responsible for whom you invite, and for having a fair reason to share your guests' details with them.
• If a wedding is shared with you, use its guests' details only to help plan that wedding.
• What other people add to your wedding becomes part of it. If you leave a shared wedding, what you added stays in it.
• The owner can remove anyone from their wedding at any time.
• Deleting a wedding, or the owner's account, deletes the wedding for everyone in it.

7. Fair use

You agree not to:

• break the law, or use other people's personal data in ways they wouldn't expect;
• try to get into other people's accounts or data, or get round the app's security or limits;
• overload, disrupt, copy or reverse-engineer the service, or use automated tools to access it;
• use the app to send spam or harass anyone.

We may suspend or close accounts that break these terms, and we'll tell you why unless the law prevents it.

8. Ending your account

You can delete your account at any time in the app, under Account › Delete account, after confirming with a code sent to your email. If you can't use the app, email hello@knotsocomplicated.com from your account's email address, as explained at https://www.knotsocomplicated.com/delete-account. Deleting it permanently removes your account and the weddings you own, for everyone they're shared with, removes you from weddings shared with you, and signs you out on every device, as described in the Privacy Policy. This can't be undone.

9. Our responsibility

• We provide the app "as is". We work to keep it accurate and available, but we can't promise it will always be error-free or available.
• As far as the law allows, we aren't liable for indirect losses, such as lost savings or a vendor costing more than estimated. We also aren't liable for losses caused by things outside our reasonable control.
• As far as the law allows, our total liability to you is limited to ₹1,000.
• Nothing in these terms limits any rights you have that, by law, can't be limited.

10. App stores

If you downloaded the app from the Apple App Store or Google Play, their terms also apply to the download. Apple and Google aren't responsible for the app or its support; we are.

11. Changes to these terms

We may update these terms. If a change matters, we'll ask you to accept the new version in the app before you continue. If you don't accept it, you can delete your account from that same screen.

12. Law and disputes

These terms are governed by the laws of India. If a dispute can't be settled by talking to us first, the courts in Surat, Gujarat have jurisdiction.

13. Contact

Vaastav Parikh, Surat, Gujarat, India Email: hello@knotsocomplicated.com